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Wealth management firms, real estate brokers, insurance companies, retail banks, loan providers...etc
Lead acquisition is expensive
Financial service providers pour a large amount of money into ads, but only a fraction of traffic converts to leads due to long qualification funnels and poorly-designed experiences.
Customer support is slow
There are never enough agents to handle customer requests, resulting in slow and painful experiences for customers.
Lack of in-house engineering / design experts
Financial service providers usually don't have the proper engineering and design talents to optimize digital experiences for customers.
Acquire leads more efficiently
Chatbots are engaging, two-way interactions that can capture, qualify, and score leads all in one go. On average, they convert 1.5X better than traditional contact forms.
Automate FAQ to free up agent's time
Chatbots can answer commonly-asked questions or process new tickets instantly. As a result, support agents will have more time to solve complex requests.
Intuitive user experience
Not everyone can figure out how to use a new app, but everyone knows how to interact with a chatbot right away. Financial firms can leverage chatbots to create simple yet great digital experiences.
Unlike text-only chatbots, Landbot incorporates graphic UI elements, such as buttons, dropdown menus, and date pickers, to increase lead capturing conversions.
Financial service providers can capture all the necessary lead information, such as age, income, and occupation, without causing drop-offs.
Landbot lets businesses pass customers between bots and humans seamlessly. Support or sales reps can take over a conversation at any time through our build-in live chat dashboard.
Beside website chatbots, Landbot also lets business talk to customers on WhatsApp and Messenger, where most people spend hours on every day.
Financial service providers that can serve customers in these channels will differentiate themselves from competitions.